Website Updated: 10/22/2017
We ship within the U.S. only (if needed)

JC Aviary 

Austin, TX

  • Deposit/Payments FAQs

  • How can a customer put a deposit on a bird? 
  • You can use PayPal to instantly reserve your baby. Please email or call us when you're ready to put down a deposit on a bird. We're quick at responding. To put down a deposit, we'll need the email address associated with your PayPal account to send you an invoice. Once a customer accepts an invoice sent by JC Aviary on your PayPal, the baby you want will be reserved. If you don't have a PayPal account, please call or email us and we can work on a different payment option. 

  • How much deposit do we require? 
  • We require a deposit of ($100-$500) depending on the type of bird. Description of a bird will indicate how much deposit is required for the specific bird.

  • What forms of payments do we accept?
  • We accept cash, PayPal, checks, money orders or direct deposit. Please click on our "Terms and Conditions" tab to read more detailed information on payments.

  • When is the full amount due after the deposit? 
  • The remaining balance will be due two weeks before pickup or shipping date. For local pick ups, please bring cash and you can pick up your baby the same day. If your baby bird is being shipped to you, please pay the full amount due two weeks in advance before your baby leaves our aviary. 

  • Do we offer any payment plan? 
  • Yes, payment Plan via PayPal credit only: https://www.paypal.com/us/webapps/mpp/paypal-credit


  • Shipping FAQs

  • How does shipping work? 
  • We take care of all the flight/shipping arrangements. All you have to do is to pickup your baby at your nearest airport with a Valid I.D. Simple and Safe! We'll coordinate flight times with our customer a few days in advance before the bird is being shipped (weather permitting). We'll drop off the bird at our airport and the customer will pick up the bird at their nearest major airport.  Customers is supplied with the airline, flight number(s), air waybill number, and flight arrival time prior to departure. A direct flight will arrive within 3-6 hours depending on your state. Please click on our "Terms and Conditions" tab to read more detailed information on shipping.

  • Is shipping safe for the birds?
  • Our shipping method is very safe for the birds. Our pet carriers are well designed to ensure our bird(s) enjoy their flight to their destination. We provide food, water and bedding inside the shipping carriers to make sure the baby is comfortable while traveling. In addition, we train our bird(s) to be in a pet carrier daily for a few mins to ensure they don't get scared while traveling during their flight. 

    • What is inside/on top of the shipping carrier?
    A weaned bird comes with extra food (Pellets/Seeds mix) inside a ziplock lock bag that will last you a few days.
    An un-weaned bird comes with a hand-feeding syringe, pellets/seeds he/she is being weaned on and baby formula that will last you a few days.

    Manila folder with an Avian vet health certificate, bird care (Tips and Advice), and favorites fruits/veggies list is attached on top of every shipping carrier. 

  • Does the price include shipping or DNA? 
  • No, the prices on our website does not included shipping or DNA. Please click on our "Terms and Conditions" tab to read more detailed information on shipping or DNA. 

  • How much is the shipping cost?
  • Our shipping ranges between $150-$250 depending on the type of bird and your state. 

  • Do we guarantee our shipping?
  • Yes, all our birds are guaranteed to arrive at your airport safely. However, immediate inspection is necessary to insure any damage didn't occur during shipping and the birds are alive at delivery. We have a 24 hour limit of notification, after deliver of the birds, of any death at the point of delivery, specified on the order. (Don't worry, this has never happened to us). 

  • Do birds come with a health guarantee?
  • Yes, all our weaned birds come with a full health guarantee. We provide our customers with a 72hrs health guarantee to take the bird(s) to an avian veterinarian. If an avian veterinarian states that the bird was Unfit for sale (not healthy), a certificate/paperwork must be presented to JC aviary within 24 hours of exam for exchange or full refund of the bird(s). Please click on our "Health Guarantee" tab to read more detailed information. 

  • DNA/Sexing FAQs

  • How do I know the gender of my bird?
  • On most birds, only blood testing can say for certain whether your bird is a male or female. DNA blood testing is an additional $40 and we can have that done on your bird if you request. 

  • Bird Boarding FAQs

  • Do we take birds in for boarding?
  • Sorry, we do not take in any bird(s) for boarding. We appreciate you trusting us with your baby. However, we have to protect our babies from bird disease that is why we do not allow any birds to come in our aviary. Your local pet shops or bird hospitals may have some boarding options.  

  • Local Texas Visitors FAQs

  • How can I set-up an appointment? 
Please email us to set-up an appointment. Same day appointments are mostly not available so please give us a 24hr notice before you would like to stop by. 

  • What do I need to bring on the day of pickup? 
Just Cash! We will provide you with a travel carrier.

  • Can I come visit the bird that I left a deposit on? 
Yes, we allow you to come visit your bird after its fully feathered. Please make sure to set an appointment. 

  • How long are the appointments? 
Appointments are only 25 minutes long. We will be prepared with your paperwork and ready to answer all of your questions. If you're more than 15 mins late, you will have to reschedule your appointment for another day. 

  • Where do I go to visit or pickup our bird? 
Once you setup an appointment with us, we will give you our address to stop by our location. We do not allow visits without appointments. 

  • Do we sell bird food, treats, tree/play stands and cages? 
Yes, we have all the food bags, treats, tree stands and cages in stock at all times. You can purchase those from us on the day of pickup.